2019 Fall Seminar


RLaubach
Presented by: Rhett Laubach
October 17
8:00 a.m.-4:00 p.m.
K-State Alumni Center

Register Today!

Rhett Laubach works with associations, corporations, and student organizations interested in developing leadership potential. Rhett is a professional keynote speaker, trainer, author, leadership expert, owner of YourNextSpeaker, LLC and PLI, Inc. and a brain tumor survivor. His 20+ years of experiences have taken him to 48 states, the Bahamas, Canada, and to over one-million audience members. 

 

Drawing from his multitude of profound and powerful lessons learn, Rhett's ability to connect with his audience is second to none. Whether students or professionals, his unprecedented stage energy captures the attention of audience members, engaging them in lessons of leadership, motivation, and inspiration.

 

Rhett's clients include corporations, state and national youth organizations, chambers of commerce, professional associations, and schools. He graduated with an Agricultural Economics BS degree from Oklahoma State University. Rhett and his family live in Edmond, Oklahoma.




Get to know Rhett Laubach

We would like to thank our Sponsors:
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Session 1:  8:30 AM-11:30 AM
 The 12 Principles of Remarkable Customer Service

Remarkable customer service doesn't just happen. It is a product of hiring the right people, training, creating the proper systems and understanding the basics of excellent customer service. This program is designed to improve your team's customer service IQ to create higher customer loyalty and satisfaction.

Learning Objectives:

1. Identify the tangible, researched description of remarkable customer service.

2. Hire for great customer service delivery.

3. Understanding 12 principles of remarkable customer service.

4. Train and coach for the 12 principles.


Session 2: 1:00 PM-4:00 PM
Manage Your Time or It Manages You


Time is a canvas, work is the paint and time management techniques are the strokes.  We are in control of how we choose to spend our time; the better the strategies, the better the painting. Our work is too important to be sloppy with the brush strokes. Join leadership expert Rhett Laubach (@RhettLaubach) as he takes you through a fun, interactive, super-charged workshop designed to help you create masterpiece days.

Learning Objectives:

  1. How to reduce attention and energy fatigue.
  2. How to more efficiently manage your email.
  3. How to use personal technology for information, time and life management.
  4. How to create effective to-do lists.
  5. How to use the power of flow to your advantage.
  6. How to help others know better how to work with you and your time management style.







Registration, cancellation, refund deadline Oct. 10th